Every psych ward has a single phone for patients to use. It
used to be that they were pay phones, so you had to have lots of quarters. Many
patients couldn’t afford to use the phone, so I would keep rolls of quarters my
wife brought from home. I felt like a drug dealer, as patient after patient
came to my room looking for a quarter.
Today the phones are usually free, but always have two
things in common:
-
They are always in a very public space, usually
by the nurses’ station, so that everyone can hear you.
-
There is always something wrong with the cord,
so that you have to position it just right to hear the person you are calling
without being drowned out by crackles and periods of silence. (Many patients
are not gentle with the receiver, especially when receiving bad news).
Loved ones call the nursing station only when asking for an
update on your condition. To talk with you directly, they have to call on the
shitty, patient phone.
Why not cell phones? Why not multiple private phones? One of
the big worries is that manic patients will wreck relationships. They will call
employers (if they are lucky enough, like me, to have a job); they will call
friends; they will call family; and what they tell them will be offensive or absolutely
crazy.
Today, smart phones, tablets and laptops are sometimes
allowed, but are kept locked and given out for short periods of time only if
you are stable enough.
I was lucky that my family and friends would call to check
on me. I wasn’t shy about letting people know where I was. I felt bad, because
I was constantly getting knocks on my door to let me know I had a call. The
nurses never answered the phone – it was always another patient walking past.
Often it would be someone who had never received a call themselves.
That crackly, crappy phone became a lifeline for me – my
only contact, besides visitors, with the outside world. I learned how to hold
the cord just right so that I could talk and listen without too much
disruption.
And when a call made me sad one or two of my buddies would
invariably be walking by and invite me to join them.
Together, we would do our lengths up and down the hall until
the sadness was shared, and became tolerable to bear.
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